| Continuing Education >> Certificate Programs >> PC Service & Support Technician |
Service and Support Technicians perform system diagnostics, routine maintenance and repair. Responsibilities include installation of computer hardware and software components.
Eastfield College offers two programs in the fast-growing PC Service and Support Technician Training.
| . A+ Certification Program | . PC Service & Support Technician Training |
CompTIA's A+ Certification
The A+ Certification is an industry standard testing program developed by the Computing Technology Industry Association (CompTIA) and backed by over fifty major computer hardware and software manufacturers, vendor distributors, resellers, and publications.
Prerequisites: Tenth grade English/Math skills.
| PC for Technicians | 32 hours | CMPT 1000 |
| Operating systems for Technicians | 32 hours | ITSC 1006 |
| DOS Fundamentals | 32 hours | ITSC 1046 |
| PC Maintenance Basics |
32 hours | CMPT 1000 |
| Windows Installation & Configuration |
32 hours | ITSC 2036 |
| Basic Software Troubleshooting Tools |
32 hours | ITSC 1010 |
For more information, call James Howell at 972-860-8307 or email JamesHowell@dcccd.edu.
Including A+ Test Review
Collectively these courses cover the objectives tested on the A+ Certification exam. An individual may pursue all or parts of the self-paced program based on needs and interests. The series can be completed in a minimum of two semesters.
Prerequisites: Tenth grade English/Math skills.
| Coursework | ||
| PC for Technicians | 32 hours | ITNW 1002 |
| Operating systems for Technicians | 32 hours | ITSC 1006 |
| DOS Fundamentals | 32 hours | ITSC 1046 |
| PC Maintenance Basics | 32 hours | ITNW 1052 |
| DOS for Technicians | 32 hours | ITSC 1046 |
| Windows Installation & Configuration | 32 hours | ITSC 2036 |
| Basic Software Troubleshooting Tools | 32 hours | ITSC 1010 |
| Networking Introduction | 24 hours | ITNW 1004 |
| Basic Networking Technologies | 32 hours | ITNW 1091 |
| A+ Test Review | 12 hours | ITSC 1002 |
For more information regarding these programs, email James Howell, JamesHowell@dcccd.edu or call 972-860-8307.
| Eastfield College
| 3737 Motley Drive Mesquite, Texas 75150 | 972-860-7100 | Dallas
County Community College District Home | About Eastfield | Future Students | Current Students | Continuing Education | Employees | Español |